Billing
Pay and review bills
Manage monthly billing without needing to call during business hours.
- Pay your bill online
- View current and past invoices
- Print invoices when needed
Customer account access and support
Manage Your Lovelock Highspeed Account
Log in to pay your bill, view invoices, manage service tickets, check scheduled jobs, and set up convenient account options.
What You Can Do Online
Use the customer portal for common account tasks, billing items, and support requests.
Support
Tickets and service jobs
Use the portal to track service-related items tied to your account.
- Submit and view tickets
- Track ticket status
- View scheduled jobs
Convenience
Manage account options
Set up options that make account management easier over time.
- Set up payment subscriptions
- Keep payment tasks simple
- Access account information in one place
Refer a Friend. You Both Save.
Current Lovelock Highspeed customers can earn account credit when they send a new customer our way. Make sure the person you refer gives us your name when they sign up.
$40
credit to your account for each qualifying referral
$20
off your referral’s first invoice
Send someone our way
Tell a friend, neighbor, family member, or business contact about Lovelock Highspeed.
Have them mention you
Ask them to give us your name when they call or sign up so we can connect the referral to your account.
Credits are applied
You receive a $40 account credit for each qualifying referral, and they receive $20 off their first invoice.
Referral credits are subject to eligibility and verification. Credits, timing, and program terms should be confirmed with Lovelock Highspeed.
Need Help Before You Call?
Some common internet and Wi-Fi issues can be narrowed down with a few safe checks. Our help page explains what to look for without asking you to reset equipment.
Internet help
Quick Fixes and Home Network Tips
Check common causes of slow speeds, weak Wi-Fi, buffering, device-specific issues, and equipment questions before contacting support.
Contact support
Still need help?
If the issue continues, call us. Having your service address, equipment type, and a description of the problem will help us troubleshoot faster.
Ready to manage your account?
Log in to the customer portal or call Lovelock Highspeed if you need help.
Account portal availability, referral credits, billing details, service tickets, scheduled jobs, and payment subscription options may depend on your account status and service terms.