Manage your Lovelock Highspeed account.
Existing customers can access the online customer portal to view account information, manage billing, and make payments.
What you can do in the customer portal
Use the online portal for billing and account access. For service trouble or installation questions, contact Lovelock Highspeed directly.
View your account
Log in to view your customer account, service information, invoices, and payment history.
Open Portal →Make a payment
Pay your invoice online through the customer portal and manage your billing access.
Pay Online →Need service help?
If your internet is not working correctly, start with the Internet Help page or contact Lovelock Highspeed.
Get Help →Billing overview
Residential billing follows a regular monthly schedule.
- Invoices are issued on the 1st of each month.
- Monthly invoices are due by the 15th.
- Accounts become past due on the 16th.
- A $5 late fee applies after the 16th.
- Service may be suspended when an account is more than 30 days past due.
New customer installation payments
New customers must complete required upfront payments before installation is scheduled.
- Any installation charge is due before installation.
- The prorated first month of service is due before installation.
- After the first invoice, regular monthly billing applies.
- Availability must be confirmed before installation can be scheduled.
Helpful links
Use these links to access common customer resources.
Internet Help
Troubleshooting steps for common connection, Wi-Fi, power, and equipment issues.
View Internet Help →Terms & Conditions
Review Lovelock Highspeed service terms, billing terms, and customer responsibilities.
View Terms →Broadband Labels
View broadband label information for available residential internet plans.
View Labels →Need help with your account?
Contact Lovelock Highspeed if you need help logging in, making a payment, updating account information, or reporting a service issue.