How can we help you today?
Contact Lovelock Highspeed for new service questions, customer support, billing help, business internet review, or account assistance.
Contact options
Choose the option that best matches what you need.
Service support
Having trouble with your internet service? Call us so we can review the issue.
Support hours:
6:00 AM to 8:00 PM
7 days a week
New service
Need internet for a home, rural property, or business location? Start with an availability request.
We review your address to determine what service options may be available.
Check Availability →Billing or account help
Existing customers can access the customer portal or call Lovelock Highspeed for account assistance.
Use the portal to view account information, invoices, and payment history.
Go to Customer Login →Before calling about service trouble
A few details can help Lovelock Highspeed review your issue faster.
- Your name and service address
- Best phone number or email
- Whether service is out, slow, or intermittent
- Whether one device or all devices are affected
- When the issue started
- Any equipment lights that look different than usual
New service questions
For new service, availability must be reviewed by address before installation can be scheduled.
- Residential fiber may be available at eligible addresses
- Wireless may be available outside the current fiber area
- Business locations may need a closer review
- Installation details are confirmed after availability review
Common reasons to contact us
Lovelock Highspeed can help with service questions, account questions, and location reviews.
Internet trouble
Call if your internet is down, slow, intermittent, or not performing as expected.
View Internet Help →Business internet
Request a review for offices, shops, warehouses, farms, or other business locations.
Business Internet →Plan information
Review residential fiber, residential wireless, and broadband label information.
Broadband Labels →Need help now?
Call Lovelock Highspeed at 775-273-7000. Service support is available from 6:00 AM to 8:00 PM, 7 days a week.